Frequently Asked Questions
Everything you need to know about your Amethyst Home experience.
What are your standard shipping times?
Most orders are processed within 1-3 business days. Delivery typically takes 5-7 business days for standard shipping, depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on most items in their original packaging. Please note that custom furniture and final sale items are non-refundable.
Do you offer international shipping?
Currently, Amethyst Home ships exclusively to addresses within the United States and Canada. We are working on expanding our international shipping options soon.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment plans through Affirm.
Are your products ethically sourced?
Yes, we prioritize working with artisans and manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high-quality, conscious decor.